Shipping policy
At Caryna, the shipment of your product is our highest priority. Every day, we dispatch hundreds of orders to satisfied customers around the world. To make your shopping experience effortless, we proudly offer FREE shipping on ALL orders.
Because most of our warehouses are internationally based, shipping and handling times may vary, and we are unable to provide next-day delivery. Please review the details below before placing your order:
Processing Time
- As soon as we receive your payment, your order is sent to our suppliers for verification, tailoring, quality checks, and packaging.
- This process typically takes 1–4 business days.
Shipping Time
- Shipping refers to the time it takes for items to leave our suppliers’ warehouses and arrive at your destination.
- Typical shipping times are 7–14 business days, depending on your location.
- While we strive to deliver within the estimated timeframe, delays caused by customs, carriers, or external factors may occur and are outside our control.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- You can use this number to track your order directly on our website at any time: [Insert Tracking Page Link].
- Please note: while most of our shipping partners provide tracking, it may not be available in all cases.
Shipping Costs
- Caryna offers free shipping on all orders unless otherwise stated.
- Any applicable duties, customs fees, or import taxes are the responsibility of the customer.
Incorrect Addresses
- Please ensure your shipping details are correct at checkout. Caryna is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Items
- If your package is lost in transit or arrives damaged, please contact us at info@getcaryna.com within 7 days of delivery. Include your order number and photos (if applicable), and our team will resolve the issue promptly.
By placing an order with Caryna, you agree to the terms outlined in this Shipping & Handling Disclaimer.